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Credit cards

Complaint 20547022 NBT Bancorp

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Information belongs to someone else
From
New York 14224
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 21, 2026Complaint received
  2. May 26, 2026Sent to NBT Bancorp (66 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Jun 29, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectNYExplainedYes
Feb 17, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectNYExplainedYes
Sep 19, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Dec 22, 2024Credit reportingIncorrect information on your reportAccount status incorrectNYFixedYes
Dec 17, 2024Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Apr 20, 2024Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Feb 12, 2024Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLMoney backYes
Dec 29, 2023Credit reportingIncorrect information on your reportAccount status incorrectNYMoney backYes
Jul 19, 2023Auto loans & leasesIncorrect information on your reportAccount status incorrectPAFixedYes
Jul 18, 2023Auto loans & leasesIncorrect information on your reportAccount status incorrectPAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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