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Credit reporting

Complaint 20568902 SoFi

Explained
Company
SoFi
Product
Credit reporting or other personal consumer reports · Other personal consumer report
Detail
Was not notified of investigation status or results
From
Alabama 36301
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 25, 2026Complaint received
  2. Mar 25, 2026Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about problem with a company's investigation into an existing issue

ReceivedAboutIssueStateAnswerOn time
May 9, 2025Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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