Case file
Auto loans & leases
Complaint 20746819 Carvana Group
Explained- Product
- Vehicle loan or lease · Lease
- Detail
- Voluntary repossession
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 28, 2026Complaint received
- Mar 28, 2026Sent to Carvana Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Carvana Group complaints about repossession
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 21, 2026 | Auto loans & leases | RepossessionVoluntary repossession | GA | Explained | Yes |
| Jul 19, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | DE | Explained | Yes |
| Jul 8, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | GA | Explained | Yes |
| Jul 3, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | TX | Explained | Yes |
| Jun 25, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | CA | Explained | Yes |
| Jun 3, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | NC | Explained | Yes |
| May 19, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | CA | Explained | Yes |
| Mar 10, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | CA | Explained | Yes |
| Feb 18, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | ID | Explained | Yes |
| Dec 31, 2025 | Auto loans & leases | RepossessionVoluntary repossession | MA | Explained | Yes |
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