Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 20831916 SoFi

Explained
Company
SoFi
Product
Student loan · Private student loan
Detail
Received bad information about your loan
From
Illinois 60613
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 1, 2026Complaint received
  2. Apr 1, 2026Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with SoFi?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SoFi's record

More SoFi complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAFixedYes
Oct 28, 2026Student loansDealing with your lender or servicerProblem with customer serviceUTExplainedYes
Oct 24, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
Oct 19, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Oct 15, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledINExplainedYes
Oct 14, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedYes
Oct 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedYes
Oct 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXMoney backYes
Sep 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNJExplainedYes
Sep 29, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience