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Mortgages

Complaint 20833923 Tona Mortgage

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
California 92782
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Apr 1, 2026Complaint received
  2. Apr 16, 2026Sent to Tona Mortgage (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Tona Mortgage complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 11, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXExplainedYes
Jun 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTNExplainedYes
Jun 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processRIExplainedYes
Feb 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Feb 25, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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