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Complaint log

Tona Mortgage complaint log

The newest complaints about Tona Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 8, 2026MortgagesClosing on a mortgageDelays with the closing processFLMoney backYes
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Dec 16, 2025MortgagesIncorrect information on your reportInformation is missing that should be on the reportAZExplainedYes
Nov 11, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Aug 12, 2025MortgagesClosing on a mortgageDelays with the closing processAZExplainedYes
Jul 11, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXExplainedYes
Jul 6, 2025MortgagesTrouble during payment processPayment processNYExplainedYes
Jun 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTNExplainedYes
Jun 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processRIExplainedYes
Jan 25, 2025MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Dec 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Sep 13, 2024MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Mar 21, 2023MortgagesClosing on a mortgageGAExplainedYes
Feb 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 13, 2022MortgagesClosing on a mortgageNYExplainedYes
Apr 19, 2022MortgagesTrouble during payment processFLExplainedYes
Mar 2, 2022MortgagesClosing on a mortgageFLExplainedYes
Feb 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Apr 16, 2021MortgagesClosing on a mortgageCAExplainedYes
Feb 25, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Dec 30, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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