Complaint 20862208 Customers Bancorp

Explained

Company: Customers Bancorp
Product: Money transfer, virtual currency, or money service · Domestic (US) money transfer
Issue: Money was not available when promised
From: Pennsylvania 18940
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 1, 2026Complaint received
Apr 1, 2026Sent to Customers Bancorp
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about money was not available when promised

Received	About	Issue	State	Answer	On time
Oct 12, 2026	Money transfers & apps	Money was not available when promised	TX	In progress	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works