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Money transfers & apps

Complaint 29810890 Customers Bancorp

In progress
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas 77379
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 12, 2026Complaint received
  2. Oct 12, 2026Sent to Customers Bancorp
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Apr 1, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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