Case file
Mortgages
Complaint 21087925 Sun West Mortgage
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Referral · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 3, 2026Complaint received
- Apr 9, 2026Sent to Sun West Mortgage (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sun West Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PR | Explained | Yes |
| Sep 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PR | Explained | Yes |
| Aug 15, 2026 | Mortgages | Trouble during payment processFees charged | VA | Explained | Yes |
| Jun 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Explained | Yes |
| May 29, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MD | Explained | Yes |
| May 27, 2026 | Mortgages | Trouble during payment processLien release | CO | Explained | Yes |
| Apr 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | LA | Explained | Yes |
| Apr 10, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Mar 1, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Feb 1, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | OH | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.