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Complaint log

Sun West Mortgage complaint log

The newest complaints about Sun West Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPRExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Oct 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Oct 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Sep 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePRExplainedYes
Sep 17, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresILExplainedYes
Sep 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePRExplainedYes
Aug 31, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Aug 25, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Aug 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 15, 2026MortgagesTrouble during payment processFees chargedVAExplainedYes
Aug 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectNMExplainedYes
Jul 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Jul 27, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Jul 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processAZExplainedYes
Jul 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Jun 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jun 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Jun 25, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jun 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 18, 2026Credit reportingIncorrect information on your reportAccount status incorrectINExplainedYes
Jun 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNMExplainedYes
Jun 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 1, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
May 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
May 27, 2026MortgagesTrouble during payment processLien releaseCOExplainedYes
May 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
May 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
May 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
May 7, 2026MortgagesClosing on a mortgageFees or costs after closingNVExplainedYes
May 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Apr 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Apr 25, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Apr 10, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Apr 3, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Mar 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Mar 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNVExplainedYes
Mar 17, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Mar 12, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Mar 4, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Mar 1, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Feb 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Feb 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Feb 24, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Feb 18, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Feb 18, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Feb 16, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCOExplainedYes
Feb 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Feb 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefLAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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