Complaint 2117409 U.S. Bank

Explained

Company: U.S. Bank
Product: Credit card
Issue: Balance transfer fee
From: Virginia 23832
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 18, 2016Complaint received
Sep 18, 2016Sent to U.S. Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about balance transfer fee

Received	About	Issue	State	Answer	On time
Feb 24, 2017	Credit cards	Balance transfer fee	AZ	Fixed	Yes
Jan 5, 2017	Credit cards	Balance transfer fee	WI	Explained	Yes
Jul 28, 2016	Credit cards	Balance transfer fee	MN	Money back	Yes
Jul 14, 2016	Credit cards	Balance transfer fee	AZ	Fixed	Yes
Jan 6, 2016	Credit cards	Balance transfer fee	OR	Explained	Yes
Aug 27, 2015	Credit cards	Balance transfer fee	TX	Money back	Yes
Jun 6, 2013	Credit cards	Balance transfer fee	OK	Explained	Yes
Mar 7, 2013	Credit cards	Balance transfer fee	OH	Money back	Yes
Jan 30, 2013	Credit cards	Balance transfer fee	OR	Money back	Yes
Aug 20, 2012	Credit cards	Balance transfer fee	WA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works