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Money transfers & apps

Complaint 21228646 KeyBank

Explained
Company
KeyBank
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Arizona 86541
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 14, 2026Complaint received
  2. Apr 14, 2026Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsProblem with customer serviceINIn progressYes
Oct 8, 2026Money transfers & appsProblem with customer serviceMIMoney backYes
Aug 12, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
Jul 15, 2026Money transfers & appsProblem with customer serviceIDFixedYes
Jun 5, 2026Debt relief & credit repairProblem with customer serviceCAExplainedYes
Feb 25, 2026Money transfers & appsProblem with customer serviceWAMoney backYes
Apr 30, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Apr 29, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Feb 21, 2025Money transfers & appsProblem with customer serviceCTExplainedYes
Aug 8, 2024Debt relief & credit repairProblem with customer serviceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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