Case file
Bank accounts
Complaint 21258192 NBT Bancorp
Fixed- Product
- Checking or savings account · Checking account
- Detail
- Money was taken from your account on the wrong day or for the wrong amount
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 15, 2026Complaint received
- Apr 15, 2026Sent to NBT Bancorp
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More NBT Bancorp complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 10, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | ME | Explained | Yes |
| Jul 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | PA | Fixed | Yes |
| Mar 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
| Nov 18, 2025 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | NY | Explained | Yes |
| Oct 23, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
| Apr 23, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
| Dec 10, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Money back | Yes |
| Oct 22, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Money back | Yes |
| May 9, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | - | Money back | Yes |
| Jan 5, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
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