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Student loans

Complaint 2127280 Van Ru Credit

Fixed
Product
Student loan · Federal student loan servicing
Detail
Can't temporarily postpone payments
From
Florida 33139
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 22, 2016Complaint received
  2. Sep 28, 2016Sent to Van Ru Credit (6 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Van Ru Credit complaints about can't repay my loan

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2014Student loansCan't repay my loanCan't get flexible payment optionsALExplainedYes

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