Complaint log
Van Ru Credit complaint log
The newest complaints about Van Ru Credit, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | No timely reply |
| Aug 10, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Nov 25, 2019 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | No timely reply |
| Apr 1, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 28, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Dec 31, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Nov 2, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 18, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 2, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 26, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Fixed |
| Jul 16, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 1, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 19, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| Feb 17, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jan 24, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 19, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 21, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Nov 17, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Nov 7, 2017 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Oct 22, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 20, 2017 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Fixed |
| Aug 25, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 15, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| Jul 26, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Jun 6, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| May 8, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Apr 28, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Apr 20, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Apr 3, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Mar 28, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Mar 19, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Mar 11, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Mar 10, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Mar 6, 2017 | Debt collection | Communication tacticsThreatened to take legal action | Fixed |
| Mar 4, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Fixed |
| Feb 1, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Fixed |
| Jan 15, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Dec 7, 2016 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Fixed |
| Nov 8, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Nov 8, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 3, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Oct 26, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Oct 21, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Sep 22, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Fixed |
| Sep 21, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Sep 13, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Aug 31, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Aug 4, 2016 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works