Debt collector · complaint record
Van Ru Credit complaints
Filed under Van Ru Credit Corporation
Consumers have filed 221 complaints about Van Ru Credit since 2013, none in the last 12 months. It answered 98.6% on time and closed 71% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 221
- Last 12 months
- 0
- Answered on time
- 98.6%
- Closed with relief
- 71%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 19, 2025
Van Ru Credit complaints by month
The busiest month was November 2013 (11 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Van Ru Credit answered all time
- Closed with monetary relief10.5%
- Closed with non-monetary relief15369.2%
- Closed with explanation6429%
- Untimely response31.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Van Ru Credit complaints are about
Top Van Ru Credit problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 47
- Debt was paid 12
- Debt resulted from identity theft 4
- Debt was discharged in bankruptcy 1
Where Van Ru Credit complaints come from
Most complaints: Florida (24), Texas (24), California (20), Maryland (16), Virginia (13).
Van Ru Credit compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Van Ru CreditDebt collection | - | 0 | - |
Compare side by side: Van Ru Credit vs Green Square · Van Ru Credit vs EMoneyUSA · Van Ru Credit vs Mullooly Jeffrey Rooney & Flynn · Van Ru Credit vs Credit World Services
What people say about Van Ru Credit
All experiencesNo experiences with Van Ru Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Van Ru Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | No timely reply |
| Aug 10, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Nov 25, 2019 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | No timely reply |
| Apr 1, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 28, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Dec 31, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Nov 2, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 18, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 2, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 26, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Fixed |
| Jul 16, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 1, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
Questions about Van Ru Credit
How many complaints does Van Ru Credit have?
Van Ru Credit has 221 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Van Ru Credit respond to complaints?
Yes. Van Ru Credit answered 98.6% of its complaints on time (within 15 days) and closed 71% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Van Ru Credit?
The most common problems are cont'd attempts collect debt not owed (64), communication tactics (41), disclosure verification of debt (29).
Is Van Ru Credit legit?
Van Ru Credit is a real company with a public complaint record: consumers have complained about it 221 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Van Ru Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Van Ru Credit?
Complain to Van Ru Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Van Ru Credit complaints come from?
Most come from Florida (24), Texas (24), California (20). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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