Case file
Credit cards
Complaint 21281372 Heartland Payment Systems
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 15, 2026Complaint received
- Jul 23, 2026Sent to Heartland Payment Systems (99 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Heartland Payment Systems complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Oct 29, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NC | Explained | Yes |
| Jul 14, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CT | Explained | Yes |
| Apr 8, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TN | Explained | Yes |
| Feb 11, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | DC | Explained | Yes |
| Jan 18, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | Explained | Yes |
| Jan 6, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Dec 30, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PA | Explained | Yes |
| Dec 18, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | IL | Explained | Yes |
| Dec 15, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | IL | Explained | Yes |
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