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Case file

Credit reporting

Complaint 21281419 Higher Education Servicing

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
From
Texas 78248
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 15, 2026Complaint received
  2. Jun 30, 2026Sent to Higher Education Servicing (76 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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