Case file
Bank accounts
Complaint 21290938 Optum Bank
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 16, 2026Complaint received
- Apr 16, 2026Sent to Optum Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Optum Bank complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | OK | Explained | Yes |
| Sep 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Aug 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Jul 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | Explained | Yes |
| Apr 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | VA | Explained | Yes |
| Apr 10, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | WI | Explained | Yes |
| Apr 9, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | MO | Explained | Yes |
| Mar 13, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | NY | Explained | Yes |
| Feb 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | AZ | Explained | Yes |
| Feb 13, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | IN | Explained | Yes |
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