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Bank accounts

Complaint 21341390 Ofg Bancorp

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Puerto Rico 00983
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 17, 2026Complaint received
  2. Apr 21, 2026Sent to Ofg Bancorp (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ofg Bancorp complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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