Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 21393467 Ubs Bank USA

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
California 91423
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 20, 2026Complaint received
  2. Apr 20, 2026Sent to Ubs Bank USA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Ubs Bank USA?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Ubs Bank USA's record

More Ubs Bank USA complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Aug 11, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Jul 10, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
May 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Feb 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
May 22, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMDExplainedYes
Dec 26, 2019Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAExplainedYes
Aug 15, 2017Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCOExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience