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Credit cards

Complaint 21468000 Branch Messenger

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Can't close your account
From
Texas 76109
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 22, 2026Complaint received
  2. Apr 22, 2026Sent to Branch Messenger
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Branch Messenger complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
May 8, 2026Credit cardsClosing your accountCan't close your accountTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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