Case file
Credit cards
Complaint 21474966 Exto
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 22, 2026Complaint received
- May 29, 2026Sent to Exto (37 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Exto complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 7, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | Explained | Yes |
| Sep 18, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Sep 6, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | PA | Explained | Yes |
| Jul 21, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CO | Explained | Yes |
| Jul 14, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IL | Explained | Yes |
| Jul 7, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | AZ | Explained | Yes |
| Jul 3, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Jun 28, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MO | Explained | Yes |
| Jun 17, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
| Apr 8, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
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