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Case file

Student loans

Complaint 21768605 ACS Education Services

Explained
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
Virginia 23669
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 30, 2026Complaint received
  2. Apr 30, 2026Sent to ACS Education Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More ACS Education Services complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
May 30, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeGAExplainedYes
Feb 17, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNJExplainedYes
Nov 21, 2023Student loansStruggling to repay your loanProblem with your payment planMTExplainedYes
Jul 23, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedNo
Jul 12, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsGAExplainedYes
Oct 2, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedYes
Apr 8, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedNo
Mar 20, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Feb 2, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Jan 24, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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