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Complaint log

ACS Education Services complaint log

The newest complaints about ACS Education Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Sep 8, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNYExplainedYes
Sep 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Jul 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 30, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsVAExplainedYes
Nov 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Oct 20, 2025Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Oct 4, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Sep 12, 2025Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Jun 16, 2025Student loansDealing with your lender or servicerReceived bad information about your loanKSExplainedYes
May 30, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeGAExplainedYes
May 26, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Feb 17, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNJExplainedYes
Feb 11, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jan 22, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jan 21, 2025Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Dec 28, 2024Student loansDealing with your lender or servicerKeep getting calls about your loanMAExplainedYes
Dec 26, 2024Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsGAExplainedYes
Dec 15, 2024Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXExplainedYes
Oct 16, 2024Student loansDealing with your lender or servicerReceived bad information about your loanWAExplainedNo
Sep 19, 2024Student loansIssue where my lender is my schoolIssues with fees connected to the loanGAExplainedNo
May 11, 2024Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCOExplainedNo
Apr 28, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayMDExplainedYes
Apr 24, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Mar 8, 2024Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Mar 5, 2024Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 4, 2024Credit reportingIncorrect information on your reportPublic record information inaccurateOHExplainedYes
Jan 30, 2024Student loansDealing with your lender or servicerReceived bad information about your loanWAExplainedYes
Jan 19, 2024Student loansDealing with your lender or servicerReceived bad information about your loanARExplainedYes
Dec 12, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 29, 2023Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 26, 2023Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Nov 21, 2023Student loansStruggling to repay your loanProblem with your payment planMTExplainedYes
Nov 18, 2023Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedYes
Oct 7, 2023Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedNo
Aug 14, 2023Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jul 25, 2023Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo
Jun 15, 2023Student loansImproper use of your reportReporting company used your report improperlyOHExplainedYes
May 23, 2023Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
May 22, 2023Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
May 18, 2023Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
May 18, 2023Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
May 6, 2023Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Apr 20, 2023Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Apr 5, 2023Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Mar 22, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Mar 10, 2023Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTNExplainedNo
Mar 5, 2023Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Feb 21, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jan 26, 2023Money transfers & appsOther transaction problemVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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