Complaint 21940556 Optum Bank

Explained

Company: Optum Bank
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Charged fees or interest you didn't expect
From: Illinois 618XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

May 6, 2026Complaint received
May 6, 2026Sent to Optum Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about charged fees or interest you didn't expect

Received	About	Issue	State	Answer	On time
Oct 22, 2026	Payday & personal loans	Charged fees or interest you didn't expect	AZ	Explained	Yes
Sep 28, 2026	Payday & personal loans	Charged fees or interest you didn't expect	TX	Explained	Yes
Aug 19, 2026	Payday & personal loans	Charged fees or interest you didn't expect	CA	Explained	Yes
Jul 17, 2026	Payday & personal loans	Charged fees or interest you didn't expect	TX	Explained	Yes
Jun 24, 2026	Payday & personal loans	Charged fees or interest you didn't expect	OH	Explained	Yes
Jun 2, 2026	Payday & personal loans	Charged fees or interest you didn't expect	NC	Explained	Yes
Oct 10, 2025	Payday & personal loans	Charged fees or interest you didn't expect	GA	Explained	Yes
Jan 15, 2025	Payday & personal loans	Charged fees or interest you didn't expect	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works