Case file
Mortgages
Complaint 22113412 Trusted Mortgage Capital
Explained- Product
- Mortgage · VA mortgage
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company disputes the facts presented in the complaint
- May 12, 2026Complaint received
- Jun 11, 2026Sent to Trusted Mortgage Capital (30 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Trusted Mortgage Capital complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NC | No timely reply | No |
| Jul 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | PA | Fixed | No |
| Feb 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | VA | Explained | Yes |
| Nov 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AZ | Explained | No |
| Oct 26, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | OK | Explained | No |
| Oct 8, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | AK | Explained | No |
| Sep 8, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | AZ | Explained | No |
| Aug 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | OR | No timely reply | No |
| Jul 28, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MD | Explained | No |
| May 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | WA | Explained | No |
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