Complaint 2215090 USAA

Explained

Company: USAA
Product: Credit card
Issue: Rewards
From: Maryland 21046
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint is the result of an isolated error

Nov 18, 2016Complaint received
Nov 18, 2016Sent to USAA
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about rewards

Received	About	Issue	State	Answer	On time
Apr 18, 2017	Credit cards	Rewards	CO	Money back	Yes
Jul 19, 2016	Credit cards	Rewards	IA	Explained	Yes
Apr 27, 2016	Credit cards	Rewards	OR	Explained	Yes
Feb 3, 2016	Credit cards	Rewards	OR	Money back	Yes
Jan 10, 2013	Credit cards	Rewards	MD	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works