Case file
Credit reporting
Complaint 22163683 Optio Solutions
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 13, 2026Complaint received
- May 13, 2026Sent to Optio Solutions
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Optio Solutions complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | TX | Explained | Yes |
| Aug 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jun 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jun 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Explained | Yes |
| Apr 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Apr 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Feb 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Feb 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Jan 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Jan 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
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