Case file
Money transfers & apps
Complaint 22198972 Navy Federal Credit Union
Explained- Product
- Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- May 12, 2026Complaint received
- May 14, 2026Sent to Navy Federal Credit Union (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 21, 2026 | Money transfers & apps | Problem with customer service | MD | In progress | Yes |
| Sep 8, 2026 | Money transfers & apps | Problem with customer service | NC | Explained | Yes |
| Aug 28, 2026 | Money transfers & apps | Problem with customer service | GA | Explained | Yes |
| Aug 18, 2026 | Money transfers & apps | Problem with customer service | MD | Fixed | Yes |
| Apr 24, 2026 | Money transfers & apps | Problem with customer service | PA | Explained | Yes |
| Feb 10, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
| Feb 9, 2026 | Debt relief & credit repair | Problem with customer service | GA | Explained | Yes |
| Jan 15, 2026 | Money transfers & apps | Problem with customer service | MO | Fixed | Yes |
| Jan 14, 2026 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Dec 29, 2025 | Money transfers & apps | Problem with customer service | GA | Explained | Yes |
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