Case file
Credit cards
Complaint 22281587 Branch Messenger
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 16, 2026Complaint received
- May 16, 2026Sent to Branch Messenger
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Branch Messenger complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 20, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | DE | Explained | Yes |
| Jul 12, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
| Apr 1, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | FL | Explained | Yes |
| Mar 18, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NJ | Explained | Yes |
| Mar 2, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NE | Explained | Yes |
| Feb 27, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NE | Explained | Yes |
| Feb 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Jan 18, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NC | Explained | Yes |
| May 2, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CO | Explained | Yes |
| Mar 18, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
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