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Auto loans & leases

Complaint 22284379 CarMax

Explained
Company
CarMax
Product
Vehicle loan or lease · Loan
Detail
Account reinstatement or redemption after repossession
From
South Carolina 297XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 17, 2026Complaint received
  2. Jun 10, 2026Sent to CarMax (24 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CarMax complaints about repossession

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Auto loans & leasesRepossessionVoluntary repossessionMDExplainedYes
Nov 1, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionTXExplainedYes
Oct 30, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleCOExplainedYes
Oct 18, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionFLExplainedYes
Oct 17, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Oct 15, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldALExplainedYes
Oct 9, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldDEExplainedYes
Oct 9, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsILExplainedYes
Oct 8, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionTXExplainedYes
Oct 8, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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