Case file
Credit cards
Complaint 2235980 Capital One
Explained- Product
- Credit card
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 5, 2016Complaint received
- Dec 7, 2016Sent to Capital One (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about balance transfer fee
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 23, 2017 | Credit cards | Balance transfer fee | CA | Explained | Yes |
| Jan 17, 2017 | Credit cards | Balance transfer fee | MA | Explained | Yes |
| Nov 7, 2016 | Credit cards | Balance transfer fee | FL | Explained | Yes |
| Jul 31, 2015 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Aug 16, 2014 | Credit cards | Balance transfer fee | MD | Explained | Yes |
| Jan 27, 2014 | Credit cards | Balance transfer fee | NJ | Money back | Yes |
| Jan 15, 2014 | Credit cards | Balance transfer fee | NH | Fixed | Yes |
| Jan 30, 2013 | Credit cards | Balance transfer fee | TN | Explained | Yes |
| Sep 19, 2012 | Credit cards | Balance transfer fee | FL | Money back | Yes |
| Aug 7, 2012 | Credit cards | Balance transfer fee | TX | Explained | Yes |
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