Case file
Credit cards
Complaint 987672 Capital One
Explained- Product
- Credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 16, 2014Complaint received
- Aug 16, 2014Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about balance transfer fee
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 23, 2017 | Credit cards | Balance transfer fee | CA | Explained | Yes |
| Jan 17, 2017 | Credit cards | Balance transfer fee | MA | Explained | Yes |
| Dec 5, 2016 | Credit cards | Balance transfer fee | DE | Explained | Yes |
| Nov 7, 2016 | Credit cards | Balance transfer fee | FL | Explained | Yes |
| Jul 31, 2015 | Credit cards | Balance transfer fee | CA | Money back | Yes |
| Jan 27, 2014 | Credit cards | Balance transfer fee | NJ | Money back | Yes |
| Jan 15, 2014 | Credit cards | Balance transfer fee | NH | Fixed | Yes |
| Jan 30, 2013 | Credit cards | Balance transfer fee | TN | Explained | Yes |
| Sep 19, 2012 | Credit cards | Balance transfer fee | FL | Money back | Yes |
| Aug 7, 2012 | Credit cards | Balance transfer fee | TX | Explained | Yes |
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