Case file
Auto loans & leases
Complaint 22399590 PenFed Credit Union
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem related to refinancing
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 19, 2026Complaint received
- May 20, 2026Sent to PenFed Credit Union (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | OH | In progress | Yes |
| Sep 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | FL | Explained | Yes |
| Sep 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MN | Explained | Yes |
| Aug 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | NJ | Explained | Yes |
| Jul 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | CO | Explained | Yes |
| Jun 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | IN | Explained | Yes |
| Apr 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | NY | Explained | Yes |
| Mar 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | GA | Explained | Yes |
| Feb 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | PR | Fixed | Yes |
| Feb 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | PA | Explained | Yes |
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