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Case file

Auto loans & leases

Complaint 25330899 PenFed Credit Union

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem while selling or giving up the vehicle
From
New Jersey 08080
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 13, 2026Complaint received
  2. Aug 13, 2026Sent to PenFed Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingOHIn progressYes
Sep 30, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingFLExplainedYes
Sep 18, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMNExplainedYes
Jul 23, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCOExplainedYes
Jun 30, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offINExplainedYes
May 19, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingNYExplainedYes
Apr 14, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingNYExplainedYes
Mar 24, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Feb 18, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehiclePRFixedYes
Feb 10, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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