Case file
Payday & personal loans
Complaint 22407330 USAA
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 20, 2026Complaint received
- May 20, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NM | Explained | Yes |
| Oct 9, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Sep 21, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GA | Money back | Yes |
| Sep 17, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Sep 8, 2026 | Credit cards | Problem when making paymentsProblem during payment process | FL | Explained | Yes |
| Sep 8, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Aug 15, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NC | Explained | Yes |
| Aug 12, 2026 | Credit cards | Problem when making paymentsProblem during payment process | PA | Explained | Yes |
| Aug 6, 2026 | Credit cards | Problem when making paymentsProblem during payment process | VA | Explained | Yes |
| Jul 22, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
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