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Bank accounts

Complaint 22411874 Trustmark

Explained
Company
Trustmark
Product
Checking or savings account · Checking account
Detail
Money was taken from your account on the wrong day or for the wrong amount
From
Mississippi 39503
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 21, 2026Complaint received
  2. May 21, 2026Sent to Trustmark
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Trustmark complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedALExplainedYes
Sep 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Jan 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Jun 24, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Aug 18, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Aug 17, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Mar 6, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Jun 7, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Sep 22, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Apr 30, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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