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Case file

Debt collection

Complaint 22565717 Citizens Bank

Money back
Product
Debt collection · Credit card debt
Detail
Attempted to collect wrong amount
From
New Jersey 07040
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. May 20, 2026Complaint received
  2. May 26, 2026Sent to Citizens Bank (6 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citizens Bank complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Oct 13, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Oct 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Aug 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Jul 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Jul 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountDEExplainedYes
Jun 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
May 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Mar 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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