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Auto loans & leases

Complaint 2258611 Security National Automotive Acceptance

Explained
Product
Consumer Loan · Vehicle loan
From
North Carolina 28546
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 20, 2016Complaint received
  2. Jan 27, 2017Sent to Security National Automotive Acceptance (38 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Security National Automotive Acceptance complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
May 17, 2020Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXExplainedYes
Oct 12, 2019Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyFLExplainedYes
May 30, 2018Auto loans & leasesManaging the loan or leaseBilling problemNVExplainedYes
Apr 18, 2018Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanKYExplainedYes
Oct 17, 2017Auto loans & leasesManaging the loan or leaseProblem with the interest rateLAExplainedYes
Jul 5, 2017Auto loans & leasesManaging the loan or leaseProblem with the interest rate-ExplainedYes
Jan 2, 2017Auto loans & leasesManaging the loan or leaseHIMoney backYes
Dec 2, 2016Auto loans & leasesManaging the loan or leaseKYMoney backYes
Nov 18, 2016Auto loans & leasesManaging the loan or leaseVAMoney backYes
Oct 29, 2016Auto loans & leasesManaging the loan or leaseHIMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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