Auto lender · complaint record
Security National Automotive Acceptance complaints
Consumers have filed 111 complaints about Security National Automotive Acceptance since 2013, none in the last 12 months. It answered 100% on time and closed 14% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 111
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since June 2013
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Dec 8, 2020
Security National Automotive Acceptance complaints by month
The busiest month was March 2016 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Security National Automotive Acceptance answered all time
- Closed with monetary relief109%
- Closed with non-monetary relief65.4%
- Closed with explanation9484.7%
- Closed10.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Security National Automotive Acceptance complaints are about
Top Security National Automotive Acceptance problems
Inside "Managing the loan or lease"
- Problem with the interest rate 2
- Problem with additional products or services purchased with the loan 1
- Problem with fees charged 1
- Billing problem 1
- Loan sold or transferred to another company 1
Where Security National Automotive Acceptance complaints come from
Most complaints: Texas (15), North Carolina (10), Florida (8), Georgia (8), Illinois (7).
Security National Automotive Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Security National Automotive AcceptanceAuto loans & leases | - | 0 | - |
Compare side by side: Security National Automotive Acceptance vs The Savings Group · Security National Automotive Acceptance vs AC AutoPay LLC, Denver, CO Branch · Security National Automotive Acceptance vs CARS Acquisition · Security National Automotive Acceptance vs EA Holdings
What people say about Security National Automotive Acceptance
All experiencesNo experiences with Security National Automotive Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Security National Automotive Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 8, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 17, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 8, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 17, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 11, 2020 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Dec 25, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 12, 2019 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jul 7, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jun 5, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 28, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 21, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 10, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
Questions about Security National Automotive Acceptance
How many complaints does Security National Automotive Acceptance have?
Security National Automotive Acceptance has 111 complaints on record since June 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Security National Automotive Acceptance respond to complaints?
Yes. Security National Automotive Acceptance answered 100% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Security National Automotive Acceptance?
The most common problems are managing the loan or lease (24), struggling to pay your loan (19), problems when you are unable to pay (19).
Is Security National Automotive Acceptance legit?
Security National Automotive Acceptance is a real company with a public complaint record: consumers have complained about it 111 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Security National Automotive Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Security National Automotive Acceptance?
Complain to Security National Automotive Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Security National Automotive Acceptance complaints come from?
Most come from Texas (15), North Carolina (10), Florida (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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