Case file
Credit cards
Complaint 22639806 Robinhood
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 27, 2026Complaint received
- Jul 16, 2026Sent to Robinhood (50 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Robinhood complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | In progress | Yes |
| Sep 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NV | Explained | Yes |
| Aug 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Jul 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | GA | Explained | Yes |
| Jul 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
| Jul 2, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| May 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| May 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MA | Explained | Yes |
| May 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | NY | Explained | Yes |
| Apr 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
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