Card issuer · complaint record
Robinhood complaints
Filed under ROBINHOOD MARKETS INC.
Consumers have filed 5,254 complaints about Robinhood since 2018, 1,795 of them in the last 12 months (-10% on the year before). It answered 95.9% on time and closed 0% with relief for the customer - less often than a typical card issuer. The most common problem is problem with a purchase shown on your statement. It is the 10th most complained-about of 52 credit card companies this year.
Weak response record. How it works
- Complaints on record
- 5,254
- Last 12 months
- 1,795
- Answered on time
- 95.9%
- Closed with relief
- 0%
- Last 30 days
- 107
- Rank
- #10 of 52
Since August 2018
-10% vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Nov 3, 2026
Most complained-about credit card companies
Robinhood complaints by month
The busiest month was December 2024 (242 complaints). Complaints in the last 12 months are down 10% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Robinhood answered last 12 months
- Closed with explanation1,67893.5%
- In progress1176.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time27/4595.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend13/15-10% vs last year
What Robinhood complaints are about
Top Robinhood problems last 12 months
Inside "Problem with a purchase shown on your statement"
- Credit card company isn't resolving a dispute about a purchase on your statement 349
- Card was charged for something you did not purchase with the card 89
- Overcharged for something you did purchase with the card 13
Where Robinhood complaints come from
Most complaints: California (913), Florida (525), Texas (450), New York (375), New Jersey (242).
Robinhood compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | DiscoverCredit cards | 75 | 2,745 | B |
| 2 | CLGF Holdco 1Credit cards | 69 | 2,483 | B |
| 3 | RobinhoodCredit cards | 40 | 1,795 | D |
| 4 | AtlanticusCredit cards | 89 | 1,645 | A |
| 5 | AvantCredit cards | 49 | 952 | D |
| 6 | Continental FinanceCredit cards | 57 | 836 | C |
| 7 | Bilt TechnologiesCredit cards | 8 | 681 | F |
| 8 | First National Bank of OmahaCredit cards | 70 | 649 | B |
Compare side by side: Robinhood vs Discover · Robinhood vs CLGF Holdco 1 · Robinhood vs Atlanticus · Robinhood vs Avant
What people say about Robinhood
All experiencesNo experiences with Robinhood yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Robinhood complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Crypto | Other transaction problem | Explained |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | In progress |
| Oct 31, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | In progress |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Oct 30, 2026 | Crypto | Other transaction problem | In progress |
| Oct 30, 2026 | Bank accounts | Closing an accountCan't close your account | In progress |
| Oct 30, 2026 | Crypto | Unexpected or other fees | Explained |
| Oct 30, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Oct 30, 2026 | Credit cards | Fees or interestCharged too much interest | Explained |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
Questions about Robinhood
How many complaints does Robinhood have?
Robinhood has 5,254 complaints on record since August 2018, including 1,795 in the last 12 months and 107 in the last 30 days. That makes it number 82 of every company by complaints this year.
Does Robinhood respond to complaints?
Yes. Robinhood answered 95.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 40/100 (grade D).
What do people complain about most with Robinhood?
The most common problems are problem with a purchase shown on your statement (451), managing an account (1,190), other transaction problem (694).
Is Robinhood legit?
Robinhood is a real company with a public complaint record: consumers have complained about it 5,254 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Robinhood legit? for the signals, red flags and how to protect yourself.
Are complaints about Robinhood going up or down?
Down. There were 1,795 complaints in the last 12 months against 2,003 in the 12 before (-10%). See every month.
How do I file a complaint against Robinhood?
Complain to Robinhood in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Robinhood complaints come from?
Most come from California (913), Florida (525), Texas (450). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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