Case file
Student loans
Complaint 2279244 ConServe
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Need information about my balance/terms
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 6, 2017Complaint received
- Jan 6, 2017Sent to ConServe
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More ConServe complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | AK | Explained | Yes |
| Apr 17, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | CT | Explained | Yes |
| Mar 11, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | VT | Explained | Yes |
| Feb 28, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | MO | Explained | Yes |
| Feb 24, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | OH | Explained | Yes |
| Feb 18, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | AL | Explained | Yes |
| Feb 7, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | PA | Explained | Yes |
| Feb 3, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | CA | Explained | Yes |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | VA | Explained | Yes |
| Jan 26, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | NJ | Explained | Yes |
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