Complaint 2287085 Performance Settlement

Explained

Company: Performance Settlement
Product: Student loan · Federal student loan servicing
Issue: Dealing with my lender or servicer
Detail: Need information about my balance/terms
From: Kentucky 42718
Filed by: Web
Company's answer: Closed with explanation
On time: No

Jan 13, 2017Complaint received
Mar 25, 2017Sent to Performance Settlement (71 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Performance Settlement complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Apr 4, 2017	Student loans	Dealing with my lender or servicerReceived bad information about my loan	MI	Explained	No
Mar 22, 2017	Student loans	Dealing with my lender or servicerReceived bad information about my loan	CA	Explained	No
Mar 6, 2017	Student loans	Dealing with my lender or servicerDon't agree with fees charged	MN	Money back	No
Feb 24, 2017	Student loans	Dealing with my lender or servicerHaving problems with customer service	MI	Explained	No
Feb 8, 2017	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	MI	Explained	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works