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Student loans

Complaint 2399813 Performance Settlement

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
California 95829
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Mar 22, 2017Complaint received
  2. Apr 6, 2017Sent to Performance Settlement (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Performance Settlement complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 4, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMIExplainedNo
Mar 6, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedMNMoney backNo
Feb 24, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceMIExplainedNo
Feb 8, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledMIExplainedNo
Jan 13, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsKYExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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