Complaint 2291520 Higher Education Student Assistance Authority

Explained

Company: Higher Education Student Assistance Authority
Product: Debt collection · Non-federal student loan
Issue: False statements or representation
Detail: Attempted to collect wrong amount
From: New Jersey 07018
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Jan 17, 2017Complaint received
Jan 24, 2017Sent to Higher Education Student Assistance Authority (7 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Higher Education Student Assistance Authority complaints about false statements or representation

Received	About	Issue	State	Answer	On time
May 3, 2017	Debt collection	False statements or representationAttempted to collect wrong amount	NJ	Explained	Yes
Feb 25, 2017	Debt collection	False statements or representationIndicated committed crime not paying	NJ	Explained	Yes
Apr 17, 2016	Debt collection	False statements or representationAttempted to collect wrong amount	NJ	Fixed	Yes
Jan 3, 2015	Debt collection	False statements or representationAttempted to collect wrong amount	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works