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Payday & personal loans

Complaint 23246282 Capital One

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
Detail
Their investigation did not fix an error on your report
From
California 920XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 16, 2026Complaint received
  2. Jun 30, 2026Sent to Capital One (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAFixedYes
Nov 4, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 3, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Nov 2, 2026Bank accountsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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