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Student loans

Complaint 23281334 Clasp Group

Explained
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
New York 10463
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 17, 2026Complaint received
  2. Jun 17, 2026Sent to Clasp Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Clasp Group complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Dec 16, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsCTExplainedYes
Jun 10, 2024Student loansStruggling to repay your loanProblem lowering your monthly paymentsAZExplainedYes
Nov 20, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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