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Complaint log

Clasp Group complaint log

The newest complaints about Clasp Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2026Debt collectionCommunication tacticsFrequent or repeated callsNVExplainedYes
Sep 11, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Aug 24, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAExplainedYes
Jul 27, 2026Student loansIssue with income share agreementMarketing or disclosure issuesKSExplainedYes
Jun 28, 2026Student loansIssue with income share agreementDealing with provider of income share agreementNYExplainedYes
Jun 22, 2026Student loansIssue with income share agreementMarketing or disclosure issuesTXExplainedYes
Jun 17, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
May 20, 2026Student loansIssue with income share agreementBilling or statement issuesWAExplainedYes
Apr 15, 2026Student loansIssue with income share agreementMarketing or disclosure issuesOHExplainedYes
Mar 11, 2026Student loansIssue with income share agreementPayment issuesTNExplainedYes
Mar 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Dec 16, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsCTExplainedYes
Dec 1, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Nov 28, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 14, 2025Student loansIssue with income share agreementMarketing or disclosure issuesPAExplainedYes
Oct 1, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMAExplainedYes
Sep 15, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedORExplainedYes
Sep 10, 2025Student loansIssue with income share agreementDealing with provider of income share agreementNCExplainedYes
Sep 10, 2025Student loansIssue with income share agreementPayment issuesPAExplainedYes
Aug 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountKSExplainedYes
Jul 17, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Jul 8, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Jun 6, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledMSExplainedYes
Jun 3, 2025Student loansIssue with income share agreementMarketing or disclosure issuesNMExplainedYes
May 30, 2025Student loansIssue with income share agreementMarketing or disclosure issuesFLExplainedYes
May 3, 2025Student loansIssue with income share agreementDealing with provider of income share agreementILExplainedYes
Apr 21, 2025Student loansIssue with income share agreementBilling or statement issuesPAExplainedYes
Mar 14, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNHExplainedYes
Nov 18, 2024Student loansIssue with income share agreementBilling or statement issuesILExplainedYes
Sep 15, 2024Student loansIssue with income share agreementPayment issuesILExplainedYes
Aug 28, 2024Student loansIssue with income share agreementBilling or statement issuesCAExplainedYes
Jul 20, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 10, 2024Student loansStruggling to repay your loanProblem lowering your monthly paymentsAZExplainedYes
May 8, 2024Student loansIssue with income share agreementDealing with provider of income share agreementCAMoney backYes
Mar 16, 2024Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedCAExplainedYes
Nov 12, 2023Student loansIssue with income share agreementBilling or statement issuesVAExplainedYes
Oct 13, 2023Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Aug 11, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jul 11, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Mar 30, 2023Student loansGetting a loanFraudulent loanCAExplainedNo
Mar 20, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedYes
Feb 22, 2023Student loansGetting a loanConfusing or misleading advertisingMAExplainedYes
Feb 15, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMNExplainedYes
Nov 20, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Sep 13, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledILExplainedYes
Jul 27, 2022Student loansGetting a loanConfusing or misleading advertisingVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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