Complaint log
Clasp Group complaint log
The newest complaints about Clasp Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 23, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 24, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 27, 2026 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| Jun 28, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Jun 22, 2026 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| Jun 17, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| May 20, 2026 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Apr 15, 2026 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| Mar 11, 2026 | Student loans | Issue with income share agreementPayment issues | Explained |
| Mar 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 16, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Dec 1, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 28, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 14, 2025 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| Oct 1, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 10, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Sep 10, 2025 | Student loans | Issue with income share agreementPayment issues | Explained |
| Aug 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 17, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 8, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 6, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 3, 2025 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| May 30, 2025 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| May 3, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Apr 21, 2025 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Mar 14, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 18, 2024 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Sep 15, 2024 | Student loans | Issue with income share agreementPayment issues | Explained |
| Aug 28, 2024 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Jul 20, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 10, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| May 8, 2024 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Money back |
| Mar 16, 2024 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | Explained |
| Nov 12, 2023 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Oct 13, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 11, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 11, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 30, 2023 | Student loans | Getting a loanFraudulent loan | Explained |
| Mar 20, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 22, 2023 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Feb 15, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Nov 20, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 13, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 27, 2022 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works